Privacy Policy

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

• Account information: name, email address, and password.
• Content you create: guides, steps, screenshots, and annotations stored in your workspace.
• Usage data: pages visited, features used, actions taken, and time spent in the product.
• Device and browser information: IP address, browser type, operating system, and referring URLs.
• Payment information: processed securely by our payment provider; we do not store full card numbers.

We use the information we collect to provide, maintain, and improve our services. Specifically:

• To create and maintain your account and deliver the product features you request.
• To process transactions and send related information such as confirmations and invoices.
• To send product updates, security alerts, and support messages.
• To monitor and analyze usage patterns to improve reliability and performance.
• To detect, investigate, and prevent fraudulent or unauthorized activity.
• To comply with legal obligations and enforce our terms.

We do not sell your personal information to third parties. We do not use your content to train AI models without your explicit consent.

We use cookies and similar technologies to operate and improve our services. These include:

• Essential cookies: required for authentication and core product functionality.
• Analytics cookies: help us understand how users interact with Docu.Page (e.g. page views, feature usage).
• Preference cookies: remember settings like language and theme across sessions.

You can control cookies through your browser settings. Disabling essential cookies may prevent certain features from working correctly.

We share your information only in the following limited circumstances:

• Service providers: trusted third-party vendors who help us operate our services (e.g. cloud hosting, payment processing, analytics). These parties are contractually bound to protect your data.
• Legal requirements: when required by law, court order, or to protect the rights and safety of Docu.Page or others.
• Business transfers: in connection with a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

We retain your information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

Content you have shared publicly (e.g. published guides accessed by others) may remain cached in third-party systems for a period after deletion.

We take security seriously and implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS.
• Encrypted storage for sensitive fields such as passwords and tokens.
• Regular security reviews and vulnerability assessments.
• Access controls limiting data access to authorized personnel only.

No method of transmission over the internet is 100% secure. We encourage you to use a strong unique password and enable two-factor authentication where available.

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal information we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal data, subject to certain exceptions.
• Portability: request an export of your data in a machine-readable format.
• Objection: object to or restrict certain types of processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Docu.Page is not directed at children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice in the product or by sending an email to the address associated with your account. Your continued use of Docu.Page after such changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Docu.Page Inc., Data Privacy Team